We reserve the right to modify this privacy policy at any time. Please review it frequently to stay informed of any changes. Modifications and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here to ensure that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes, but is not limited to:

- Internet protocol (IP) address used to connect your computer to the Internet

- Login credentials (e.g., email address and password)

- Computer and connection information

- Purchase history

- Personally identifiable information (e.g., name, email, password, communications)

- Payment details (e.g., credit card information)

- Comments, feedback, product reviews, recommendations, and personal profile

We may use software tools to measure and collect session information, including:

- Page response times

- Length of visits to certain pages

- Page interaction information

- Methods used to browse away from the page

When you conduct a transaction on our website, we collect personal information as part of the process. This includes your name, address, email address, and any other relevant details. Your personal information will be used solely for the specific purposes stated above.

We collect both non-personal and personal information for the following purposes:

- To provide and operate our services;

- To offer ongoing customer assistance and technical support to our users;

- To contact our visitors and users with general or personalized service-related notices and promotional messages;

- To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to enhance our respective services;

- To comply with applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you for the following reasons:

- To notify you regarding your account

- To troubleshoot problems with your account

- To resolve a dispute

- To collect fees or monies owed

- To poll your opinions through surveys or questionnaires

- To send updates about our company

- To enforce our User Agreement, applicable national laws, and any agreements we may have with you

For these purposes, we may contact you via email, telephone, text messages, and postal mail.

If you no longer want us to process your data, please contact us at team@tenniszest.com.

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at team@tenniszest.com.